Site icon Al Quran Companion

Privacy Policy

Privacy Policy

Effective Date: September 08, 2020
Last Updated: June 27, 2025

OVERVIEW

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Al Quran Companion (the “Site” or “we”).
By using our services, you agree to this Privacy Policy as well as our Terms of Service and Refund Policy. If you do not agree, please do not use the Site.

SECTION 1 – PERSONAL INFORMATION WE COLLECT

When you visit our Site, register, enroll in classes, or make a purchase, we collect the following information, either directly or through integrated platforms such as Stripe, PayPal, or Zoom:

  • Full name

  • Email address

  • Phone number

  • Mailing address (if applicable)

  • Class enrollment details

  • Payment method and transaction details (processed securely by third-party providers)

  • Technical identifiers like IP address, browser type, operating system, and device information

We collect this data to provide educational services and operate our platform efficiently.

SECTION 2 – HOW WE USE YOUR INFORMATION

We use your personal information to:

  • Provide and manage your Quran classes

  • Process payments securely

  • Improve our customer support

  • Send you confirmations, updates, and feedback requests

  • Communicate updates, class reminders, or promotional offers (only if you’ve opted in)

  • Comply with applicable laws and regulations

We do not sell, rent, or trade your personal data.

SECTION 3 – PAYMENT INFORMATION

All transactions are processed securely via third-party payment gateways such as Stripe, PayPal, or other PCI DSS-compliant processors. We do not store your full credit card or financial account details on our servers. These providers handle payment verification and fraud prevention in accordance with their respective privacy and security policies.

To read their full policies:

SECTION 4 – DATA SECURITY MEASURES

We take your privacy seriously. Our data protection practices include:

  • SSL encryption for all data in transit

  • Secure hosting via reputable providers

  • Role-based access control for internal staff

  • Anti-malware and firewall protection via platforms like Cloudflare and McAfee

  • Secure third-party platforms (Zoom, Microsoft Teams, LMS tools, etc.) for lesson delivery

Only authorized employees have access to personally identifiable data for operational purposes.

SECTION 5 – CHILDREN’S PRIVACY

Our services are intended for users 18 and older or minors with parental/legal guardian consent. We do not knowingly collect personal data from children under the age of 13 without verifiable parental consent. If we become aware of such data, it will be deleted immediately.

SECTION 6 – EMAIL COMMUNICATION & NEWSLETTERS

By registering, you may receive transactional emails, such as class schedules and payment confirmations. If you opt in, you may also receive promotional emails about new services, offers, and institute updates. You can unsubscribe at any time using the link provided in the email or by contacting us.

SECTION 7 – THIRD-PARTY SERVICE PROVIDERS

We only share personal information with trusted service providers who help us operate the business. These may include:

  • Payment processors (Stripe, PayPal)

  • Video conferencing tools (Zoom, Microsoft Teams)

  • Learning management systems

  • Email marketing platforms (if opted-in)

All third parties are contractually bound to protect your data and never use it for advertising or unrelated purposes.

We do not share your mobile numbers or student records with any third party for promotional use.

SECTION 8 – STUDENT DATA PROTECTION COMMITMENT

We uphold the Student Privacy Pledge and do not use personal or educational data for behavioral profiling or targeted advertising. All data is used strictly for educational delivery, progress tracking, and support purposes.

SECTION 9 – DATA RETENTION

We retain your personal data only as long as necessary:

  • Active students: for the duration of their enrollment

  • Inactive accounts: for up to 48 months after last use or more if necessary

  • After this period, records are permanently deleted from our system

You may request early deletion by emailing us.

SECTION 10 – YOUR RIGHTS

You may:

  • Request access to your personal information

  • Correct inaccurate data

  • Request deletion of your records

  • Withdraw consent for marketing emails

To do so, please contact us at support@alqurancompanion.com. We may require verification to process your request.

SECTION 11 – POLICY UPDATES

We may update this Privacy Policy periodically. Material changes will be communicated to you via email, and updated policies will be posted on this page. Continued use of our services after updates constitutes your agreement with the revised policy.

CONTACT INFORMATION

For questions, complaints, or data deletion requests, please contact:

Al Quran Companion – Privacy Officer
📧 Email: support@alqurancompanion.com
📞 Phone: +1 (929) 539-3182
🏢 Address: 2020 N Academy Blvd, Ste 261 #3782, Colorado Springs, CO 80909, USA

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