info@alqurancompanion.com +44 7446 399536 +1 (929) 539 3182
Term of Service
Effective Date: September 08, 2020
By registering for Quran classes online at Al Quran Companion, either for yourself or for your child, you agree to the following Terms of Service and Conditions:
- We record all classes for quality assurance. If you are not comfortable with this, please inform us. This is also mentioned in our Privacy Policy.
- After completing free trial classes, you must decide whether to continue. If you continue, fees are due monthly in advance. Failure to pay on time may result in a pause in classes.
- Classes may be stopped if payment is overdue by more than 7 days
without a valid reason. - To hold your slot with the same teacher after a break, full fees will be charged to reserve the slot.
- Paid leaves are not subject to make-up classes unless the schedule and teacher remain unchanged. No make-up classes for leaves exceeding 5 days.
- Missed classes without prior notice (except emergencies) are marked absent with no make-up classes arranged. Make-up classes depend on teacher availability.
- Inform your teacher or the support on WhatsApp before 4 hours in advance to cancel a class and qualify for a make-up class.
- Classes may be canceled if a student is absent for more than two weeks without prior notice, with no refunds provided.
- Do not share your contact information (phone number, email, address, credit card) with any teacher. Al Quran Companion is not liable for misuse.
- We reserve the right to change teachers as needed for quality purposes.
- If a teacher resigns or is terminated, a new teacher will be provided. Students must not stay in touch with former teachers, and Al Quran Companion is not responsible for any issues arising from such contact in future.
- Fees may increase by 5-6% annually at the end of the Gregorian calendar year.
- Do not discuss payments or share contact details with teachers. Al Quran Companion is not responsible for any loss or damage resulting from such discussions.
- Fees may vary according to our policies at the time.
- Eid holidays are paid leave for teachers, with no make-up classes or refunds.
- We may revise these Terms of Service & Conditions at any time, with updates posted on our website.
These Terms of Service & Conditions apply to all students.
Note: These Terms of Service were updated on: September 08, 2020.
Contact Us
If you have any questions or concerns about this Privacy Policy or the handling of your personal data, please contact us at:
Al Quran Companion
Email: support@alqurancompanion.com
Phone: +1 (929) 539-3182
Website: alqurancompanion.com